At Comfort Round Mattresses (part of the Comfort Custom Mattresses family), we take pride in offering custom-made products, handcrafted to meet your unique preferences right here in the U.S. Our commitment to quality and craftsmanship means that each item is specially tailored, and as such, we do not offer returns or refunds. Please read our Return Policy & Cancellation Policy carefully before placing your order. By purchasing online, you accept the terms & conditions of our Return Policy.
Custom and Made-to-Order Products
All Comfort Round Mattresses products are custom-made and produced to order. We do not carry stocked items, and each product is crafted to meet your specific requirements, including size, height, firmness, and mattress style.
Customer Responsibility
It is the customer's responsibility to accurately place their order, ensuring that all details regarding size, height, firmness, and mattress style are correct. It is also the customer's responsibility to read our product descriptions regarding materials, limitations, usage, etc to determine expectations. We recommend double-checking your order before finalizing the purchase.
No Returns or Refunds
Due to the nature of custom orders, which includes materials, labor, and shipping costs, we do not accept returns or offer refunds. All sales are final. We do not accept unauthorized returns at our facility. Unauthorized returns will be declined/returned to sender at sender's cost.
Buyer's Remorse or Changing Preferences
Comfort Round Mattresses is not responsible for buyer's remorse, changes in customer preferences, or any personal decisions made after placing an order. We encourage customers to carefully consider their choices before finalizing their purchase.
Non-Refundable Shipping and Packaging Costs
Any shipping and packaging costs associated with the original purchase are non-refundable.
Cancellation Policy
Once an order is placed, it cannot be canceled or modified. All orders are considered final, and we proceed with the manufacturing process promptly.
Quality Assurance
We are committed to delivering high-quality, custom round mattresses, bedding & sleep solutions. If there are concerns regarding the quality or craftsmanship of your order, please contact our customer service team promptly, and we will address the issue accordingly to the best of our ability by providing alternative solutions if applicable. We do not accept returns or offer refunds for personal quality preferences due to the subjective nature of each individuals expectations.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us upon delivery of receiving your order for further instructions. We will work with you to resolve the issue and ensure your satisfaction.
Contact Information
For any questions or concerns regarding our Return Policy, please contact our customer service team via email at [email protected]
Thank you for choosing Comfort Round Mattresses
We appreciate your understanding of our custom and made-to-order approach, and we are here to assist you in creating a unique and comfortable sleep experience.
Custom and Made-to-Order Products
All Comfort Round Mattresses products are custom-made and produced to order. We do not carry stocked items, and each product is crafted to meet your specific requirements, including size, height, firmness, and mattress style.
Customer Responsibility
It is the customer's responsibility to accurately place their order, ensuring that all details regarding size, height, firmness, and mattress style are correct. It is also the customer's responsibility to read our product descriptions regarding materials, limitations, usage, etc to determine expectations. We recommend double-checking your order before finalizing the purchase.
No Returns or Refunds
Due to the nature of custom orders, which includes materials, labor, and shipping costs, we do not accept returns or offer refunds. All sales are final. We do not accept unauthorized returns at our facility. Unauthorized returns will be declined/returned to sender at sender's cost.
Buyer's Remorse or Changing Preferences
Comfort Round Mattresses is not responsible for buyer's remorse, changes in customer preferences, or any personal decisions made after placing an order. We encourage customers to carefully consider their choices before finalizing their purchase.
Non-Refundable Shipping and Packaging Costs
Any shipping and packaging costs associated with the original purchase are non-refundable.
Cancellation Policy
Once an order is placed, it cannot be canceled or modified. All orders are considered final, and we proceed with the manufacturing process promptly.
Quality Assurance
We are committed to delivering high-quality, custom round mattresses, bedding & sleep solutions. If there are concerns regarding the quality or craftsmanship of your order, please contact our customer service team promptly, and we will address the issue accordingly to the best of our ability by providing alternative solutions if applicable. We do not accept returns or offer refunds for personal quality preferences due to the subjective nature of each individuals expectations.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us upon delivery of receiving your order for further instructions. We will work with you to resolve the issue and ensure your satisfaction.
Contact Information
For any questions or concerns regarding our Return Policy, please contact our customer service team via email at [email protected]
Thank you for choosing Comfort Round Mattresses
We appreciate your understanding of our custom and made-to-order approach, and we are here to assist you in creating a unique and comfortable sleep experience.
We take pride in offering custom-made products, handcrafted to meet your unique preferences...
